Support

Need help?

Use this page to contact Eremos Hub about app issues, gameplay problems, account questions, billing concerns, feedback, or privacy requests.

Contact

For support, app questions, bug reports, billing concerns, privacy requests, data deletion requests, or HashForge-related issues, contact Eremos Hub at support@eremoshub.com.

When reporting an issue

Please include the product name, a clear description of the issue, screenshots if available, and any relevant user or installation identifier shown inside the app.

HashForge support topics

  • Startup or connection problems.
  • Progress synchronization issues.
  • Inventory, components, wallet, or rewards.
  • In-app purchases or rewarded ads.
  • Privacy and data deletion requests.