Product support
Need help with an EremosHub product?
This page is for app issues, gameplay problems, account questions, purchase concerns, privacy requests and product feedback. New software-project inquiries should use the dedicated Contact page.
Product support
For app questions, bug reports, billing concerns, privacy requests, data-deletion requests or HashForge-related issues, contact support@eremoshub.com.
When reporting an issue
Include the product name, a clear description, the device and operating-system version, screenshots where useful and any relevant user or installation identifier shown inside the app. Never send passwords or full payment-card information.
HashForge support topics
- Startup, account or connection problems.
- Progress synchronization or offline-settlement issues.
- Inventory, components, wallet, leagues or rewards.
- In-app purchases, subscriptions or rewarded ads.
- Privacy and account/data-deletion requests.
New project inquiry
To discuss a mobile application, web platform, cloud backend or industrial system, use the project inquiry page.