Privacy request
Data Deletion
This page explains how users can request deletion of account-related data for Eremos Hub products, including HashForge.
How to request deletion
To request deletion of account-related or product-related data, contact Eremos Hub at support@eremoshub.com.
Please include the product name, for example HashForge, your user identifier if available, your installation identifier if available, and a clear statement that you are requesting data deletion.
Information to include
- Product name, for example HashForge.
- Your user identifier if available inside the app.
- Your installation identifier if available inside the app.
- A clear statement that you want to request data deletion.
What may be deleted
Depending on the product and platform requirements, deletion may include account-linked gameplay data, progress records, inventory records, settings, and support-related information.
Limited retention
Some records may be retained when required for security, fraud prevention, legal compliance, billing verification, or platform obligations.